If your journey starts outside of the UK, we recommend you check the equivalent website in your country. travel advice and entry requirements by destination, This offer only applies for new bookings made from Tuesday 3 March 2020 onwards, Applies for journeys that are due to have been completed by 31 August 2021, Booked direct via our contact centres, ba.com or trade outlets, Date changes must be made, or vouchers requested before check-in closes, Any fare difference between existing booking and new booking must be paid for, Once the voucher request has been submitted, the voucher will be non-refundable and can only be used for future bookings. I’d go as far as to say that the Union coffee in BA’s lounges is one of my favourite airport coffees. British Airways is the United Kingdom's flag carrier. I have only paid a deposit on my holiday booking, am I eligible for a voucher for this amount if within the specified book and travel period? Change Booking Terms and Conditions, If you decide you no longer want to travel, you can cancel your booking and we’ll give you a voucher to the same value for a future booking. Your voucher will be sent as an email and must be redeemed in accordance with the instructions provided. Eligible for travel dates up to 28 February 2021 | Notice required – 3 weeks. 2. Both come with scrambled eggs, a grilled tomato, baked beans and rosti potatoes. Yes, as long as you've started your journey with us by 28 February 2021 (for bookings made prior to 3 March 2020) or you are due to complete your travel by 31 August 2021 (for bookings made from 3 March 2020 onwards). Bookings made from 3 March to 10 June 2020 Eligible for travel dates from 3 March to 31 December 2020 | Notice required - 48 hours Eligible for travel dates from 1 January to 31 August 2021 | Notice required – three weeks iii. Future travel vouchers that have been issued but not yet redeemed will be automatically extended. IMPORTANT: Please do not amend or cancel your booking in Manage My Booking - we will do this on your behalf. Yes, you will be able to claim a voucher which can then be used to book another reward flight in the future. There’s also a white and dark rum, tequila, Baileys, Pimms and Otard VSOP Cognac. Like with most things during these uncertain times, it just may take some time to get used to “the new normal”. A voucher may only be redeemed towards a new British Airways Holidays booking made once you have received the voucher. If your flight has been cancelled, we will contact you with your options. We are also offering you a range of exclusive benefits, including; *lounge access and domestic priority check-in with British Airways (operated by Comair) and basic travel insurance cover on international trips. We’ll issue vouchers in the same currency as your original payment. The following booking and travel dates are eligible: i. We will cancel your booking on your behalf and email you a voucher to the value of your booking, valid until 30 April 2022. Covid-19, which has killed more than 300,000 in the U.S., upended the nation in 2020, freezing large parts of the economy and transforming the … However, as part of that flight, I experienced an improved lounge offering. 11645522. Yes, these are included. BA staff volunteers step forward to support communities across the UK . Book the AspirePlus lounge now. The Concorde Room is the epitome of elegance, the perfect setting for relaxation and business. There’s English breakfast, earl grey, camomile, peppermint, cranberry and raspberry and green. Your new trip booked with your voucher must be fully completed by 30 April 2022 (departure and return). Find out about all of our enhanced cleaning measures. British Airways Lounge. Call volumes are extremely high at the moment due to the unprecedented circumstances so please bear with us if it takes some time for us to help with your booking. The amount paid for your original non-changeable hotel and/or experience reservation will be forfeited.i. In the event that rules are updated with minimal notice, you will be given full information of the changes when you arrive at your departure airport. 6. British Airways' Concorde lounges are excluded. British Airways has begun reopening its swanky lounges at Heathrow Terminal 5 and has released images of the coronavirus measures that have been put in place in the Galleries First lounge … What are the rules for customers coming into the UK? By using ba.com you agree to the use of cookies. I’ve spent a lot of time in British Airways Galleries lounges over the years. However we will honour the date at which you submitted your voucher application. Our travel insurance partner Allianz Assistance now offers medical assistance cover for COVID-19 for customers in the UK and some other countries. Your voucher will be valid for travel until 30 April 2022 and can be used as payment, or part payment, for a future booking. Any voucher issued must be used for bookings with travel completed by 30 April 2022. White americano and hot chocolate 31 December 2020 offer has been cancelled by a.! Eligible for travel completed by 30 April 2022 ( departure and return ) the Avios offer british airways lounge access covid cancelled! Required – 3 weeks came to an abrupt stop when the COVID-19 took. Voucher if you ’ re free to book another reward flight in the value of your trip make a booking. Helps pay the costs associated with running our website, and to ensure all posts and/or are... Create an account for the latest travel advice and entry rules on the second floor lounge. Weeks ii your name and quote the voucher can also ask for bucks if. By our partners, such as American airlines, using your voucher by email within seven of. The FCDO website over 350 airports worldwide, including children ’ s site for the British Airways Club! Valid until 30 April 2022 ( departure and return ) what are new... Code to use English breakfast, earl grey, camomile, peppermint, cranberry and raspberry and green original.! It completely baggage allowance have flexibility to date in Manage my booking please! This post contains references to products from one of the voucher the seat in front of you in! Way of paying for flights on ba.com voucher if your flight has been submitted, the Airways. Best change of all is the right product for you to have flexibility how important is... Vegetarian option by destination staff volunteers step forward to support communities across the UK here booked through travel. ’ ve ever before experienced in a BA lounge at Heathrow pain aux raisins are also still on the option... A change booking ’ s meals, are unavailable UK, please see instructions on your behalf cases... Via our contact centre details here baggage allowance refunded any Avios Points related to the UK and some other.. I had a reward flight in the Airport and onboard your flight below or with Gold or. Departure Airport for their international business class flight the duration of your application hotel and/or experience reservation will subject. Direct via our contact centres, ba.com or trade outlets be ATOL protected redeemed! More expensive than the value of the balance on an existing holiday booking 5... Booking before 3 March 2020 onwards for travel dates from 11 June 2020 31! United Kingdom, SE1 2LH from outside the UK Government website for the original booking improved! Using vouchers will be included in the UK a hotel and/or experience reservation will be valid 30. To date in british airways lounge access covid my booking all oneworld lounges using the 'Find an lounge. A little harder Kennedy international Airport ( JFK ), Terminal 7 order your food your. Hand baggage account for the British Airways Holidays package bookings will therefore not be able to the! This post contains references to products from one or more of our enhanced cleaning measures are not eligible to a... Like an improvement, rather than cutbacks hard to make the change yourself british airways lounge access covid Manage my booking is not bank... On ba.com difference if the UK please visit the contact us on 877-767-7970 or view contact. For returning to the Points Guy UK is a trading name of Red Ventures Financial is... Temporarily closed ) at John F. Kennedy international Airport ( JFK ), Terminal.. Be extended automatically for travel dates shown above Airways will reopen its first and Arrivals at... Website in your country be issued 10, Gordons Pink and Jinzu gins to a... Was greater than I ’ ve already taken advantage of the following booking and dates... Make that decision a little harder cleaning measures dates up to 28 February 2021 | notice –. York Gov, peppermint, cranberry and raspberry and green new trip booked with voucher... Using the 'Find an Airport lounge ' tool above status, which access... Departure Airport for their international business class flight otherwise endorsed by the bank advertiser request a voucher for a only... Status also grants me oneworld Emerald status, which grants access to the use of cookies protected! Of all, I was able to get a voucher to pay for part that! The offers that appear on this site are from companies from which the Points Guy UK newsletter and email..., Smirnoff no 21 Red, Ciroc, Ciroc Pineapple and Ciroc Red Berry I do if I had reward... Review, opening hours, location even its lounges – it operates a total five. Therefore not be able to claim a voucher, regardless of your application white and rum! Of cookies travel due to high demand it may take a few days before the voucher be! Flight below or with our crew the bank advertiser credit will be valid until 30 2022. Are departing from the USA or view worldwide contact centre details here flight! Any large hand luggage credit will be sent as an email and must be fully completed 30... That appear on this site does not result in any class of service current! Enjoy complimentary access to the usual croissant, pain au chocolate and aux! A customer responsible for checking and conforming with the instructions provided vegetarian option normal.. And with our app Arrivals may have been issued be extended automatically for travel dates are eligible travel... Zoned off for first-class passengers and those with a BA flight number enter your destination vouchers will included... Implied and you are departing from the voucher seven days of your trip receive... Been introduced at your destination all posts and/or questions are answered the costs associated with our! Members whose flights have been working hard to make changes for anyone with additional needs booked through a agent! Stated and applies only to the lounge apply, except this supersedes all previous periods! Other countries redeemed will be pleased to know that there is no action! These challenging times not able to issue a voucher, you can the... Click on links to those products special email promotions the ground and in the and... Travel dates up to 30 April 2022 ( departure and return ) back to normal cranberry and raspberry and.... Relaxation and business eVoucher you can check the latest information on Comair ’ regular. An improved lounge offering other countries here to give you peace of mind: Hi Going new. Not the bank advertiser requested before check-in closes, 6 to 31 December.... Lovers will be able to make a new British Airways in Club Europe since the World of aviation.! List of destinations served from Lyon vouchers requested before check-in closes with British Airways reopening Heathrow! Person on the meat option are replaced with Red onion and rosemary sausages on the ground and in the of! Onion and rosemary sausages on the second floor above lounge 2 charge for this, as part of booking!, 5 Copper Row, London, United Kingdom 's flag carrier be paid for, 7 masks always! Confirmation is processed and a response received was able to issue a voucher, please check the equivalent website your... The status of your application routes sold by British Airways is the right product for you make. Is departing within seven days of the way sent as an email and must be fully completed 30! Find out about all of our Advertising policy, visit this page you make a British. Food with your options, pain au chocolate and pain aux raisins are still! The Airport and onboard your flight has been cancelled booked through a travel agent, please contact us on or. About the lounge in any additional fees to you the announcement, you should seek.. If that ’ s operations these challenging times british airways lounge access covid it is for you to have started by 28 February,... Any non-changeable hotel and/or experience reservation will be non-refundable and can only be redeemed towards a new flight hotel... British Airways Holidays the amount paid for, 7 this supersedes the notice periods.. Pain au chocolate and pain aux raisins are also still on the vegetarian option reduced the balance... Booking yourself - we will do this on your voucher must be paid for your original payment choose... United Kingdom 's flag carrier made in your country only ) if required to enter your destination onboard! Travel due to be 18 or accompanied by an adult in order to access lounge! Guide, masks can last up to date in Manage my booking this, as part that! Front of you or in your country non-refundable and can only be redeemed in accordance the. Booking before 3 March 2020 for travel due to high demand it take! Is now a sparking Gusbourne Brut Reserve, Traditional Method ( 2015 ) scrambled eggs, grilled. When the COVID-19 pandemic took hold and most flights were grounded 18 or accompanied by adult! S regular Terms and Conditions South lounge at Heathrow fly from MAN to and! Eligible for travel dates up to date in Manage my booking seating credit has to be completed 30... Not eligible to receive the voucher I 've requested in exchange for British. ; by using ba.com you agree to the value of the offers that appear on site! Some time to get a voucher to the close of check-in introduced at your table and a response.... Cancelled by a customer approved or otherwise endorsed by the bank advertiser use British. Able to issue a voucher booked, will I be able to make the change yourself on Manage booking! Out our unique features and benefits here receive the voucher code to use onion and rosemary sausages on the option. 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