| Read 72,421-72,440 Reviews out of 74,488 Hastings Direct has built its business by providing straightforward customer service and products, and offers car, bike, van, and home insurance directly to the public. 54. Here For You During COVID-19 1 1 1 for a new claim prompt . Alternative views of the call tree: List; Chart; Flat list; 08000354801 prompt . Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. In our Customer Service team: As a Customer Service Representative, you will join our inbound call centre team, talking with our customers for the majority of your shift. 32. 10 Hastings Direct Customer Service Representative interview questions and 10 interview reviews. Check out what 69,677 people have written so far, and share your own experience. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. I learned a lot working for hastings direct such as time management, this was because I had set goals made by the company about keeping things like hold time and wrap time down, therefore, I really had to take note of what I was doing to ensure I wasn't wasting time. View details and apply for this Customer Service Representative job in Bexhill-On-Sea (TN39) with Hastings Direct on Totaljobs. desktop, mobile, tablet, SmartTV) “We’re excited to be working with Hastings Direct and supporting its commitment to its customers with this innovative, game changing technology.” – Roy Murphy, … Check out what 74,999 people have written so far, and share your own experience. | Read 73,441-73,460 Reviews out of 75,586 Hastings Direct: Unresolved Customer Complaints. 3.4. 1 like. 3116518. Do you agree with Hastings Direct’s star rating? Inability to Contact Hastings Direct - a Catch 22! 15. And don't think you can easily make a customer complaint to resolve this poor service, as their published service standard is to take a further eight weeks to investigate it and get back to you. Ask a question about working or interviewing at Hastings Direct. Hastings Direct is a fast growing, agile, data and digitally focused general insurance provider. Based on 194 reviews. I was then directed to "customer service" (in India I think with a 3 second delay on the line) where a lady said they were closed but gave me another number (I'm not sure why she answered if they were closed but happy that she did). all Hastings Direct reviews for Customer Service Representative (46 reviews) all Hastings Direct reviews worldwide (194 reviews) Claimed Profile. Want to know more about working here? 3. Check out what 75,599 people have written so far, and share your own experience. 57. Management are good and staff are all friendly and willing to help wherever they can. You'll be dealing with inbound contacts every day so, you need to be strong and adaptable to enjoy helping our customers. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. Do you agree with Hastings Direct’s star rating? Check out what 70,016 people have written so far, and share your own experience. 1. 3116518. All policies are subject to English Law. Enabling customer self-service access across multiple devices (e.g. Check out what 75,586 people have written so far, and share your own experience. Free interview details posted anonymously by Hastings Direct interview candidates. working from home good for university. Do you agree with Hastings Direct's TrustScore? I received a device to activate and put in the car. Do you agree with Hastings Direct's TrustScore? 3 if you don't know your policy number; 1 if your policy number starts with x a prompt . I took a Car Insurance from Hastings Direct, after reading various positive reviews. Check out what 74,488 people have written so far, and share your own experience. Customer Relations Department, Hastings Direct SmartMiles, iGO4 House, Staniland Way, Peterborough, PE4 6JT. By reducing overheads and ensuring that their people based services run as efficiently as possible they are able to save money which can then be passed onto their customers. Do you agree with Hastings Direct’s star rating? We offer a range of competitive and straightforward products and services, which include car, bike, van and home insurance and a range of additional products like breakdown cover and family legal protection. | Read 141-160 Reviews out of 64,177 Voice your opinion today and hear what 75954 customers have already said. 1 1 vehicle prompt . | Read 65,841-65,860 Reviews out of 69,677 This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Our community is ready to answer. | Read 73,641-73,660 Reviews out of 75,599 1 1 1 1 the windscreen or glass claim . | Read 13,361-13,380 Reviews out of 74,999 . 36. Voice your opinion today and hear what 74999 customers have already said. Phone number : 0800 035 4801 0800 0354801 Hastings Direct Customer Services source. 4. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Contact information for Hastings Direct Customer Service with its free or geographic phone number. All policies are subject to English Law. Ask a Question . This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. I took a Car Insurance from Hastings Direct, after reading various positive reviews. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. Are you looking to develop your professional career within Customer Service? Check out what 64,177 people have written so far, and share your own experience. Registered in England and Wales no. Do you agree with Hastings Direct’s star rating? Do you agree with Hastings Direct’s star rating? I received a device to activate and put in the car. Do you agree with Hastings Direct’s star rating? 2. You could be addressing customer queries submitted via telephone, email, live chat or instant messages. Working at Hastings Direct means that you're kept busy all day but given good break times and times in-between calls to rest so that it's not too full on. Phone number : 01424735735 Product/Service Do you agree with Hastings Direct’s star rating? People are all welcoming and the workplace culture is inviting. 5. I expect this negative comment will get a superficial concerned response from Hastings Direct, but believe me there is no real interest in the customer with this company. Registered in England and Wales no. Overall rating. Their message to customers is that if the device is not activated the policy becomes void. Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. Neither could I contact anyone at Hastings. 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